Airport Guest Service Agent Job at Vish Consulting Services Inc, Charleston, SC

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  • Vish Consulting Services Inc
  • Charleston, SC

Job Description

VCS is looking for an Airport Ambassador for one of our clients in Charleston, SC . Earn Gift Cards up to $250 every Month.

Pay Rate: $18/hr.

**Attendance/Performance Appreciation: Up to $250/Month as Gift Cards (Non-Taxable)**

Shifts available:
- 1st: 3a-10a (M-F)
- 2nd: 10a-5p (M-F)
- 3rd: 5p-3a (M-F)
- Weekend 3a-3p Sat-Sun

The weekend shift can be flexible.

Contract: 3 to 6 months(with possible extension by the client)

An Airport Ambassador, or Guide, serves as a point of contact for passengers, providing assistance, information, and a friendly presence at the airport. Key responsibilities include offering guidance on airport services, helping with curbside and luggage assistance, making ground transportation arrangements, resolving basic inquiries, and maintaining a safe and welcoming environment. This role often requires working long hours on their feet, including nights, weekends, and holidays, and may involve wearing a uniform.

Common Responsibilities

  • Customer Service : Providing a positive experience for passengers by being helpful, friendly, and enthusiastic.
  • Information and Guidance : Answering questions about airport services, amenities, and facilities.
  • Passenger Assistance : Offering help with luggage, curbside assistance, and guiding passengers to their destinations.
  • Transportation Arrangements : Assisting with ground transportation to and from the airport.
  • Issue Resolution : Addressing and resolving routine inquiries and issues, escalating complex ones to senior staff.
  • Safety and Security : Adhering to and following all security and safety guidelines, policies, and procedures.
  • Communication : Engaging with passengers and staff, exhibiting strong verbal communication skills.

Work Environment & Conditions

  • Physical Demands : Requires standing and walking for extended periods.
  • Flexible Scheduling : May involve working long hours, including nights, weekends, and holidays.
  • Uniform : Typically requires wearing a uniform as part of the role.

Required Skills & Qualities

  • Excellent communication skills : For engaging with passengers and colleagues.
  • Customer-focused attitude : A passion for helping others and providing an outstanding experience.
  • Proactive and self-motivated : To exceed service goals and assist passengers effectively.
  • Detail-oriented : With a strong sense of integrity and pride in their work.
  • Security-aware : Ability to follow all security protocols

Thank you

Bhanendra
Vish Consulting Services (VCS)
bhanendra@vishusa.com


#AirportAmbassador#AirportGuidance#SafetySecurity#TransportationArrangement
#AirportAmbassador#AirportGuidance#SafetySecurity#TransportationArrangement

Job Tags

Contract work, Flexible hours, Shift work, Night shift,

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