BILINGUAL Open Enrollment Call Center Representative
Dallas, TX 75231| Hybrid after 2 weeks onsite training Compensation & Schedule
•$22/hr Spanish bilingual
• Monday–Friday, 8:00 AM–6:00 PM
• W2 employment
• Start date: October 13th
ROLE IMPACT
Join a Fortune 500 company delivering critical support to customers during open enrollment. This role ensures clients receive accurate and timely assistance with benefits inquiries, helping to resolve claims issues and maintain a high level of service satisfaction.
KEY RESPONSIBILITIES
• Respond to inbound calls and emails from customers regarding benefits troubleshooting
• Document detailed claim and service issues in client systems
• Collaborate with internal teams and follow up with insurance carriers to resolve customer concerns
• Participate in Zoom meetings during work hours with a professional, camera-ready presence
MINIMUM QUALIFICATIONS
MUST be Spanish Bilingual
• 2+ years of recent call center experience (benefits service center highly preferred)
• Proficiency with MS Word, Excel, and Outlook
• Excellent customer service and multitasking skills
• College degree preferred
CORE TOOLS & SYSTEMS
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Client CRM portals
PREFERRED SKILLS
• Prior experience assisting customers with healthcare or insurance benefits
• Strong problem-solving and follow-up capabilities
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
...precision, thrive in organized environments, and feel at home in a well-run warehouse, weve got a spot just for you. As our Inventory Specialist , youll play a critical role in keeping operations smooth and efficientensuring every product is exactly where it needs...
...Private Duty Caregiver Job Description Position Title: Private Duty Caregiver (Non-Medical In-Home Care) Reports To: Care Manager / Client or Family / Agency Supervisor Job Summary: The Private Duty Caregiver provides compassionate, one-on-one non...
...There is plenty of room for growth, and we are here to help you!If you are looking for a CAREER PATH, we want to speak to you! No experience necessary, we will train you! **Entry Level Product Specialist** (no experience needed- we will train you!) - 40 hours a week |...
...education for more than 20 yearsCooperate with 14 famous middle school international departments and 50 universities in ChinaCreate... ...dates back more 1,300 yearsAP & A-level & IGCSEInternational boarding school More than thousands graduates abroadWhat You Can Get:...
...are currently seeking a dedicated and detail-oriented Registered Nurse (RN)to join our team in a correctional facility setting .... ...compliance with facility-specific requirements, including PREA (Prison Rape Elimination Act) Registration and Brochure. Adhere to healthcare...