Job Description

Why CIG?

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

Why choose CIG’s Claim’s Team?

CIG claims department is here to support our insureds throughout their claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions. Join the claims operation and you can be part of a team who provides excellent service, build relationships, and achieves successful outcomes for our clients.

Benefits

• Accrue twenty-one days of Paid Time Off during your first year

• Up to eighty-seven percent of benefits covered by CIG for you and your family members

  • Medical, dental, vision plans

• One hundred percent covered plans

  • Basic Life & AD&D

  • Employee Assistance

  • Leave Management

  • Long Term Disability

  • Short Term Disability (Outside of CA)

• Family Caregiver Support (Homethrive)

• Child Care Resources (Tootris)

• Business Travel Accident Protection

• Voluntary benefit offerings

  • Short-term (CA only)

  • Voluntary Life AD&D self, spouse and child plans

  • Flexible Spending

  • Health Savings (HSA)

  • Hospital Indemnity

  • Accidental Injury

• Critical Illness

• ARAG Legal Services

• Norton LifeLock

• Nine paid holidays, plus two floating holidays

• Above and Beyond Reward Recognition Program

  • Kudos & Shout Out Points Program

  • Quarterly Above and Beyond Bonus Program

  • Annual Above and Beyond Bonus Program

• Competitive compensation

  • Base compensation

  • Salary Management Spot Bonuses

  • Annual Incentive/Profit sharing program, potential payout annually based on company results.

• Discount partnerships

  • Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more

• Insurance Educational reimbursement and bonus programs

• Employee Referral Bonus Program

• Home and Auto Insurance Discount Program.

• Paid Volunteer Time – Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!

• Retirement savings benefit (401k and Roth + match)

• Health & Financial Wellness

  • Wellness platform, tools and events

  • Health Savings Account – match

  • Financial Wellness Resources

Work Environment

This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Reno (NV), Monterey (CA), Roseville (CA), Bakersfield (CA), Phoenix (AZ), and Spokane (WA).

Job Overview

The primary purpose of a Claim Representative III - Casualty is to investigate, evaluate, and resolve commercial and personal lines casualty claims. Specific emphasis should be given to analyzing complex coverage issues, duties to defend, larger exposure bodily injuries, negotiating and directing outside counsel. Focus on managing expenses and understanding personal and commercial line policies, including issuance of Reservations of Rights. Demonstrates superior claim service and produces appropriate claim settlements to our clients. It is incumbent upon this individual to understand regulations and the jurisdiction(s) involved in the claims being evaluated.

Responsibilities

• Individual contributor with advanced understanding to monitors and supervises complex and large exposure claims. Investigates at the loss site. Evaluates the loss, coverage and exposure. Identifies questionable or inconsistent information

• Manage and direct mid to high complexity litigated files, working with panel and plaintiff counsel.

• Documents claim files accurately and thoroughly and composes reports, correspondence and documentation to track and report on the status of individual claims in compliance with reinsurance needs and State DOI regulations.

• Settles claims within the scope of the Company’s contractual and legal obligations to ensure that settlements are fair and equitable to the insured, the claimant, and the Company. Determines the extent of damages formulates and communicates settlement offers based on evaluation of liability and coverages, within delegated authority.

• Establishes and monitors claims and reserves, to accurately reflect CIG’s liability for outstanding losses. Reviews reserves periodically to evaluate based on new evidence or developments in the life of a claim. Reports findings on reserve issues and damages as needed to our reinsures.

• Job description is not prescriptive, but rather a guide as to the duties and responsibilities you will have, however it is not limited to the listed above.

Requirements

• Bachelor’s degree and four to six years casualty claim handling experience or equivalent experience of six to eight years of claim experience, including three years’ experience in handling complex claim files.

• Knowledge of Current claims laws, specifically civil and tort law and current trends in

• Good working knowledge of mathematics and common accounting practices which relate to gross and net income or living-expense calculations.

• Proven ability to comprehend contracts pertaining to relationships amongst insured parties and/or landlord/tenant/property management.

• Demonstrate strong negotiation skills and communicate complex legal concepts and policy-contract interpretation in writing and orally

• Plan, organize, and prioritize work under the pressure of critical deadlines

• interpretation in writing and orally

• Maintain a valid California Driver License and operate a vehicle

Career Path potential

• Claim Representative IV– Commercial and General Liability

• Casualty Claim Manager

Salary Range: $71,606-$118,150

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.

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