Job Description

Join Our Team as a Direct Executive Support Assistant (Hybrid)

Are you looking for a rewarding career where you can make a difference in the lives of others? Neighborhood Christian Centers, Inc. is seeking a Direct Executive Support Assistant to join our team in Memphis, TN. As a Direct Executive Support Assistant, you will play a crucial role in providing support to our executive team and ensuring the smooth operation of our organization. If you are a motivated individual with a passion for customer service and a desire to help those in need, we want to hear from you!

Daily Responsibilities:

• Provide executive support to the leadership team
• Assist with various administrative tasks such as scheduling meetings and managing calendars
• Handle inbound and outbound calls with professionalism and efficiency
• Manage customer support inquiries and provide resolution to issues
• Assist with merchandising and housekeeping tasks as needed

Required Skills:

• Call center experience
• Customer support skills
• High school diploma
• Decision-making abilities
• Customer relations experience

Nice to Have Skills:

• Bathroom remodeling experience
• Retail or cashier skills
• Military background
• Driving experience
• Reimbursement knowledge

Salary and Benefits:

• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Health Savings Accounts (HSAs)
• Dependent Care Flexible Spending Account
• Work From Home options
• Tuition Reimbursement
• Vacation Leave
• Paid Time Off
• Paid Parental Leave
• Long-Term Disability
• Short-Term Disability

Company Information:

Neighborhood Christian Centers was formally established in 1978, but the ministry began in 1968 on a grassroots level by JoeAnn Ballard, NCC’s founder. Reacting to a need within her community, JoeAnn and her husband Monroe offered a full-time ministry providing housing and care to their community and a foster home to 75 children. The Ballards’ vision was to help families to achieve upward mobility by creating pathways to higher education and to begin to break the cycle of intergenerational poverty. Today, NCC has grown to serve the Memphis community through 10 neighborhood based sites in Binghampton, Orange Mound, North Memphis, Frayser, South East Memphis, and South East Shelby. NCC provides services through 3 pillars of Ministry: Compassionate Ministries, Youth Empowered to Succeed (YES), and Adult and Family Enrichment Services. NCC’s ultimate goal is to move clients from reliance to stability and ultimately, sustainability. By conducting ministry that meets practical and spiritual needs, we believe that our neighbors can move from reliability to sustainability. Through spiritual and programmatic development, NCC seeks to offer hope to broken communities, where neighbors have been disenfranchised by society. NCC values the philosophy, "respect for the total person", regardless of their poverty-stricken circumstances. We believe that with time and consistency, this will lead to an authentic and more effective relationship, which subsequently translates into a greater ability to effect change in the individual's life, their family life, and ultimately in the community at-large.

DEI Statement:

Neighborhood Christian Centers, Inc. is committed to diversity, equity, and inclusion in all aspects of our organization. We believe that a diverse workforce leads to a more innovative and successful team. We welcome individuals from all backgrounds to apply for this position.

EEO Statement:

Neighborhood Christian Centers, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are dedicated to creating a work environment that is free from bias and promotes fairness and respect for all employees.

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