Job Description

ABOUT THE ROLE

Ready to kick-start your career in a fast-paced, international tech environment? 

You’re passionate about technology and are looking for a role where you can truly make an impact? Join FRAMOS, an innovative global tech company with over 180 brilliant minds working together!

As an Inside Sales Specialist, reporting to the Sales Director Americas, you'll collaborate with engineering, marketing, and product management to drive sales and deliver cutting-edge solutions to industries worldwide.

Your workspace? Remote in the Boston area where we are building one of our teams for the Americas region. 

What you’ll be doing:

• Supporting Key Account Managers in all sales processes

• Creating and managing accounts in Navision & Salesforce 

• Handling customer inquiries—whether it’s technical info or quotes 

• Assisting with payment processing & overdue invoices 

• Qualifying new leads and nurturing accounts before handing them off to Outside Sales 

• Generating reports & analyzing customer backlogs 

• Managing channel partners, pricing updates, POs, RFQs & incoming requests

YOUR PROFILE

• You have a degree in a technology related field and a passion for customer service

• You have gained work experience in a customer facing role for example through working student jobs in Go-To-Market roles.

• You know how to communicate with customers and get them excited about products

• You are ready to learn managing data with Salesforce and Navision ERP

• You’re passionate about technology and innovative high-tech solutions 

• You can multitask like a pro and pay attention to the details 

• You think strategically and understand how to build long-term customer relationships

WHAT YOU CAN EXPECT

We are a dynamic, international team, where your ideas matter. There are exciting technology projects and solution sales with real impact waiting for you.
Sounds like you? Let's talk!

About us

FRAMOS® is an imaging expert, trusted advisor, and vision solutions provider. Since 1981 FRAMOS implements the best current and emerging imaging technologies for specific customer requirements and applications. FRAMOS meets these requirements with advanced and proven imaging components from a global network of renowned partners, and proprietary IP.
More than 180 FRAMOS employees world-wide are passionate about the unlimited potential of imaging and help customers achieve the optimum results from every possible scenario. FRAMOS drives and ensures the entire product development journey. This journey starts with the careful selection of imaging components, like image sensors, lenses, through various 3D technologies, to custom development tailored to individual needs and time frames. FRAMOS listens and understands customer challenges. With innovative solutions FRAMOS ensures successful project outcomes and develops long-term customer relations.

OUR CORE VALUES:

PASSION

• We strive to be the best at everything we do.
• We want to learn something new every day.
• We listen, reflect and understand.
• We go the extra mile.

INNOVATION

• We constantly improve.
• We are comfortable proposing unconventional solutions.
• We develop ourselves personally and professionally.

• We take care of each other.
• We give and accept help.
• We give feedback only on behaviour not on people.

FAIL FORWARD

• We try, fail, learn and apply.

CUSTOMER 1ST

• We are passionate about putting our customers at the center of everything we do.
• We value internal customers just as much as external ones.

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