Job Description

Job Description

Job Description

General information

Job Title

JFK Passenger Service Agent P/T - JAL

Date

Wednesday, April 9, 2025

State

New York

City

Jamaica

Base Pay Rate:

$ 19.75

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Part Time Days

Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayA.M. shift, Overnight shift, P.M. shift

Requirements and Description

N.B.: INTERVIEWS BY APPOINTMENTS ONLY. NO WALK-INS ACCEPTED.

AS PER MANAGER'S REQUEST, AN UPLOADED RESUME IS REQUIRED WITH YOUR APPLICATION.

Responsibilities

• Assist passengers with a smile and friendly face through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
• Handle all aspects of arrival and departure functions, ticketing, gate handling and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems such as lost and found issues.
• Perform customer relations, duties and responsibilities which includes providing information for airline passengers regarding their travelling needs and assisting them with special requests and considerations. 
• Ability to handle passport/VISA documentation.
• Ability to interact with all levels of individuals such as passengers, employees, customers, corporate representatives and the general public.

Qualifications

• Fluency in Japanese, Filipino, Vietnamese, Indonesian OR Chinese is a requirement.
• Ability to showcase exceptional customer service abilities to all cliental.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
• Flexible schedule allowing work during nights, weekends, and holidays.

" Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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