Job Description

Position: Placement Services Coordinator

Department: Program

Reports to: Director of Case Management

Organization

Boys and Girls Country’s mission is to change the lives of children from families in crisis by loving and nurturing them in a Christian home, raising them to become self-sustaining and contributing adults.  

Boys and Girls Country serves up to 88 boys and girls aged five to eighteen and young adults in our College and Career program. Boys and Girls Country is located 35 miles northwest of Houston ().

  Position Summary

The Placement Services Coordinator is responsible for the overall intake and admissions processes for residents of the organization. Additionally, the Placement Services Coordinator is responsible for the residents’ preliminary plan of service at intake and will submit a copy of the plan to the Director of Case Management for review. The Placement Services Coordinator serves as a member of the Boys and Girls Country Performance and Quality Improvement Committee. This position is critical to the organization’s mission as the Placement Services Coordinator works directly to connect appropriate residents with appropriate cottages in the organization. The Placement Services Coordinator will work with our Community Outreach Team in recognizing, establishing, and maintaining relationships with external customers in order to keep the organization’s name in front of those who have the potential to refer residents to Boys and Girls Country. Specific duties include, but are not limited to the following:

  Roles and Responsibilities

Ø Serves as the central point and initial contact for potential residents.

Ø Manages initial inquiries from families, guardians, and others regarding potential placement of a child; making initial recommendations to the Director of Case Management on acceptance or rejection of an application

Ø Tracks all admissions inquiries as they move through the intake process.

Ø Maintains contact with potential residents to communicate status of applications and follow up needs; gathers and reviews required clinical, educational, medical, and demographic data as outlined by Child Care Regulations.

Ø Ensures proper screening of documents occurs prior to presenting to the interdisciplinary intake team for their review; sets up zoom interviews if additional information is needed to decide if the organization can move forward in the process

Ø Works with the Director of Case Management to conduct intake interviews with guardians and child; prepares intake studies and facilitates placement logistics.

Ø Notifies families/guardians if an application is not accepted and provides resources to the families.

Ø Maintains program waiting list; submits monthly reports to supervisor regarding waiting list status and intake activities.

Ø Ensures maintenance of records regarding intake assessments, admissions, transfers, and discharges.

Ø Is responsible for notifying all staff regarding the admission of new residents.

Ø Works with Financial Services and/or Community Directors during the intake process to ensure complete financial information is available on day of placement.

Ø Assembles and maintains new resident binders with all pertinent information as required by licensing.

Ø Maintains regular contact with referral sources about the program and services.

Ø Manages intake reporting/data collection for the organization including population data, outcomes, demographics, homeless status, etc.

Ø Ensures the intake/admissions process is compliant with Texas Department of Family and Protective Service and Health and Human Service Commission regulations.

Ø Gathers information from appropriate staff to create a Preliminary Service Plan for each child that meets the Minimum Standards for Service Plans, 748.1331.

Ø The Placement Services Coordinator plays a vital role in ensuring that the agency is following best practices, delivers quality services with appropriately trained staff, and supports positive outcomes by assisting in the management of Council on Accreditation certification on an ongoing basis.

Ø Establishes and maintains relationships with churches and other agencies to bring awareness on our intake/admissions process.

Ø Actively participates in community awareness events building community partners and educating groups on the services we provide with the aim to actively seek out potential placement candidates.

Ø Establishes and maintains relationships with community partners who may serve as referral sources for our residents; maintains a resources list for discharged residents and their families.

Ø Maintains a flexible schedule including some evening and weekend work to accommodate community awareness events, scheduling of residents and/or meetings with families and/or guardians.

Critical Skills Set
Ø Ability to function as a dependable team member.

Ø Extensive knowledge of program best practices.

Ø Exceptional written and verbal communication skills.

Ø Ability to work efficiently on several projects simultaneously and prioritize deadlines.

Ø Follows agency policies and procedures designed to maintain resident, visitor, and employee safety.

Ø Ensure all necessary steps are taken to provide for the safety and welfare of staff, children, visitors, and volunteers.

Ø Follows agency policies and procedures regarding safety of residents when transporting.

Ø Is knowledgeable of and adheres to Boys and Girls Country Mission and Vision Statement.

Qualifications

Ø Must be cleared through a criminal background and FBI fingerprint investigation.

Ø Must be cleared through a drug test panel.

Ø All staff must be tested for tuberculosis.

Ø Must attend Boys and Girls Country orientation and pre-service training.

Ø At least (1 year) comparable work experience in admissions and/or intake in a similar organization.

Ø Serve as member of the Boys and Girls Country Performance and Quality Improvement committee

Ø Working knowledge of Boys and Girls Country residents including knowledge of appropriate placements.

Ø Strong analytical skills

Ø Ability to interact effectively with prospective clients and family members as well as with all levels of staff and management

Ø CPR and First Aid Training.

Ø Crisis Intervention training.

Ø Dedication to and passion for the mission of Boys and Girls Country; experience working with children in crisis preferred.

Ø Computer proficient (Microsoft Office preferred).

Ø Annual training/CEU’s required for specific licensure and staff development.

Ø Easily relate to children and economically disadvantaged families.

Ø Excellent written and verbal communication skills.

Ø Ability to maintain confidentiality with sensitive data.

Ø Excellent organization and time management skills to handle multiple tasks.

Ø Enjoy a fast paced work environment.

Ø Ability to present information concisely and effectively, both verbally and in writing.

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