Site Reliability Engineer with Observability & Production Support Job at Hire it People, Inc, Bellevue, WA

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  • Hire it People, Inc
  • Bellevue, WA

Job Description

Job Seekers, Please send resumes to resumes@hireitpeople.com

Mandatory Skills

  • SRE, Observability Tools and Production Support

Desired Skills

  • Knowledge on Java, Python, Go, Node etc

Any Certification (Mandatory)

  • Certified on one or more observability tools like Splunk. AppDynamics, Grafana, Dynatrace etc.

Detailed JD (Roles and Responsibilities)

Skills

  • SRE Mindset in Production support: Proactive issue identification using observability tools. Skills in using different monitoring & observability tools to track system performance 
  • Incident commander:  Ability to diagnose complex issues and actively drive incident calls working with technical, product SMEs, and Tier 2 SREs. 
  • Communication:  Excellent communicator who could interact with Director/Sr. Director and above.   

Technical expertise

  • Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
  • Knowledge of VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix 
  • Knowledge of Containerization, Docker, Kubernetes, AWS, PCF, GCP
  • ServiceNow (including AIOps, tools for Self-Heal and automated playbooks)
  • APM, NMON, Wireshark usage and analysis
  • Experience in UEM and synthetic monitoring tools

Responsibilities

  • Production support activities including proactive identification of issues leveraging observability tools with the aim of reducing MTTD and MTTR 
  • Coordinate all activities required to lead incident triage in compliance with SLAs and OLAs. Corelating inputs from various dashboards & tools to drive resolution.
  • Flexibility to work in 24 X 7 environment 

Job Tags

Contract work,

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